Blog Post by Andreea Plesea
Andreea PleseaNov 23, 2023 5:14:22 PM
Meeting Modern Expectations: How DRUID Conversational AI Revolutionized Liberty Global's Operations
"It's like the deli counter, where you take your ticket and wait until your number's called. That was very much the experience we were providing to ...
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Andreea PleseaSep 21, 2023 2:45:00 PM
Behind the Scenes with a Top Retailer: Thriving with Conversational AI
Auchan, one of Europe's largest retailers, embarked on a collaborative journey with DRUID to successfully navigate a challenging retail environment ...
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Andreea PleseaSep 7, 2023 3:28:36 PM
Elevating Pediatric Care with Conversational AI - A Story of Success
Amid an ever-changing healthcare landscape marked by increased regulatory pressures due to the past global pandemic, shifting patient expectations, ...
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Andreea PleseaAug 31, 2023 1:33:17 PM
Conversational AI by Any Other Name
Much like revolutions in the real world, one would expect a radical transformation in the technology realm to come with a bang. However, that is not ...
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Andreea PleseaJul 13, 2023 12:44:54 PM
7 Key Organizational Shifts Fueled by Generative AI: Brace for Change
Organizations of all sizes are increasingly grappling with the pervasive concept of uncertainty triggered by multiple factors, such as geopolitical ...
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Andreea PleseaJun 8, 2023 12:59:26 PM
The Power of Conversational AI Infused with ChatGPT: A CEO's Must-Read
In the future, as we will look back upon this time, we are likely to divide it into “before ChatGPT” and “after ChatGPT” - so big is the shift we are ...
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Andreea PleseaApr 13, 2023 2:37:35 PM
What Should Companies Navigating the Future of Work Know?
The pandemic has caused a significant transformation of the workplace, resulting in remote work and the adoption of digital-first ways of working. ...
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Andreea PleseaFeb 9, 2023 11:30:11 AM
Top 5 Employee-Related Challenges of 2023 Solved by Conversational AI
We've been through a lot in the last three years: a global health scare, widespread digitalization of most aspects of life, a shift to remote work, ...
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Andreea PleseaJan 9, 2023 5:12:00 PM
Conversational AI, the Answer to Retail’s Top 3 Challenges in 2023
In many ways, the retail industry is unrecognizable from a decade ago. New technologies, an omnichannel experience, and changing consumer ...
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Andreea PleseaDec 12, 2022 5:04:00 PM
Conversational Business Applications – The Next Level of AI Automation
The desire to communicate has driven the evolution of the human race since the dawn of time. Humans left their hunter-gatherer past behind and went ...
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Andreea PleseaDec 7, 2022 5:24:00 PM
Rising to Meet the Expectations of an Impeccable Patient Experience
We live in an always-on world where people have become accustomed to having access to seamless, frictionless digital experiences at the push of a ...
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Andreea PleseaOct 25, 2022 9:49:49 PM
Conversational AI in Banking 2022: Definition, Trends, and Benefits
The Banking, Financial Services, and Insurance (BFSI) industry are on the cusp of a significant digital transformation. Traditional, in-person ...
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Andreea PleseaOct 14, 2022 12:04:00 PM
Conversational AI in Retail: Top 7 Use Cases
The only constant in retail and logistics is change. Businesses have dealt with more change in the last two years than in the previous two decades. ...
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Andreea PleseaSep 6, 2022 9:00:00 AM
Why Should Utility Companies Use Conversational AI?
When it comes to utilities, most customers would prefer a seamless interaction, especially if there’s a problem at hand. Consumers’ needs from the ...
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Andreea PleseaSep 2, 2022 1:45:00 PM
Ride the Waves of Great Resignation With Help from Conversational AI
If the Great Resignation has taught employers anything, it is that they should not take their employees for granted. Employee retention will, from ...
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